Privacy Policy for Phase One Electronics Ltd
Last updated: 27th November 2025
Phase One Electronics Ltd ("we", "our", "us") is committed to protecting your personal information and respecting your privacy. This Privacy Policy explains how we collect, use and safeguard your personal data when you visit our website or interact with our services.
We comply with the UK General Data Protection Regulation (GDPR), the Data Protection Act 2018 and all relevant UK privacy laws.
By using our website, you agree to the practices described in this policy.
1. Who We Are
Phase One Electronics Ltd
2 Orion Court
Rodney Road
Portsmouth
Hampshire
PO4 8SZ
Email: info@phase-one-electronics.co.uk
Tel: 023 9286 2394
We are the data controller for the information we collect.
2. Personal Data We Collect
We may collect the following types of personal information:
2.1 Information You Provide Directly
This includes information you enter on our website or send to us directly:
• Full name
• Company name
• Email address
• Phone number
• Project details
• Files, drawings or documentation you upload
• Messages submitted through contact forms
• Any additional data you choose to provide
This information is collected when you:
• Complete a contact form
• Request a quote
• Send us an email
• Communicate with us by phone or in person
• Provide documents for a project or inquiry
2.2 Automatically Collected Information
When you visit our website, we may collect:
• IP address
• Browser type and version
• Device type
• Pages visited
• Time spent on pages
• Referring websites
• General usage statistics
This information is collected through analytics tools and essential technical logs.
2.3 Cookies and Tracking Technologies
We use cookies to:
• Ensure the website functions correctly
• Improve performance
• Analyse visitor behaviour
For full details, please see our Cookies Policy.
3. How We Use Your Information
We use personal data for the following purposes:
• Responding to enquiries and quote requests
• Providing PCB assembly and electronic manufacturing services
• Preparing pricing, proposals and technical information
• Communicating about ongoing projects
• Scheduling visits and customer meetings
• Improving our website and services
• Maintaining security and preventing misuse
• Fulfilling legal and regulatory obligations
We do not use your information for automated decision making.
4. Legal Basis for Processing
Under UK GDPR, we process personal data based on:
• Contractual necessity – when we prepare quotes, process orders or deliver services
• Legitimate interests – such as improving our website or responding to business enquiries
• Consent – when you agree to receive marketing communications or accept certain cookies
• Legal obligations – such as tax, audit or regulatory requirements
5. Sharing Your Information
We do not sell your personal information.
We may share your data with trusted third parties when necessary, including:
• IT and website hosting providers
• Email and communication systems
• Delivery and courier companies
• Professional advisors (legal, accounting, compliance)
• Security and anti-spam services
• Analytics providers such as Google Analytics
All third parties only receive the information required to perform their services and must keep it secure.
6. International Transfers
If any of our service providers store data outside the UK, we ensure appropriate safeguards are in place, such as:
• Adequacy regulations
• Standard Contractual Clauses (SCCs)
• Equivalent legal protections
7. Data Retention
We keep personal data only as long as necessary, including:
• Enquiry and quote information
• Project files and technical documentation
• Email correspondence
• Accounting records and legal obligations
Retention periods vary depending on the purpose and legal requirements, typically between 1 and 7 years.
8. Security of Your Personal Data
We take data security seriously and use technical and organisational measures such as:
• Secure hosting
• SSL encryption
• Controlled access to systems
• Security monitoring
• Anti-spam and anti-malware protection
However, no online system is fully secure. You share data at your own risk.
9. Your Rights Under UK GDPR
You have the following rights:
• The right to access your personal data
• The right to correct inaccurate information
• The right to request deletion
• The right to restrict processing
• The right to object to certain types of processing
• The right to data portability
• The right to withdraw consent at any time
To exercise your rights, contact us at: info@phase-one-electronics.co.uk
You also have the right to complain to the Information Commissioner’s Office (ICO).
10. Links to Other Websites
Our website may contain links to external sites. We are not responsible for the content or privacy practices of those websites.
11. Changes to This Privacy Policy
We may update this policy from time to time. The date at the top of this page will reflect the most recent version.
12. Contact Us
If you have any questions about this Privacy Policy or how we process your personal data, please contact us:
Phase One Electronics Ltd
Email: info@phase-one-electronics.co.uk
Tel: 023 9286 2394